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FAQs

Entry Information

Where can I find the Terms and Conditions?

I am no longer able to take part. What are my options?

If you are no longer able to take part in an event we have two transfer options; transfer to another competitor, or transfer to another event. Transfers must happen at least ONE calendar month prior to the event. Please see our full Terms and Conditions for further details.

Is there a minimum age to take part in this event?

The minimum age may vary for each race distance due to the National Governing Body guidelines. Please select the distance from the event page to find specific Minimum Age requirements along with other race information.

Do you have a waiting list?

When an event sells out there will be an option to join a waiting list. Once a space becomes available you will be emailed, you will then have 24 hours to purchase the space before this is offered to the next person on the list.

Do you offer charity places?

We work very closely with a number of charities to support their fundraising. If you are a charitable organisation, please contact us for further information.

If you are an individual looking to take part in a charity place, please contact us for a list of our current charity partners offering places.

I have a disability can I still participate?

We are keen to make our events as accessible and inclusive as possible, however, due to the location of some of our events and the course terrain there may be limitations. Please contact us at info@alwaysaimhighevents.com to discuss your requirements and how we could support you.

Pre-event Information

When will I receive my Final Instructions?

Your Final Instructions will be sent out to you at least 10 days before the event. These instructions include all the detailed information you will need about the event and your specific race including confirmed timings.

When/how will I receive my race pack?

When entering the event online you have the option to have your race pack posted to you prior to the event. Postal entries will be sent out 2 weeks prior to the event. Alternatively they will be available to pick up from registration in the event village.

What is in my race pack?

Your race bib. This contains your timing chip and must be fastened to your front.

Event Day

Can I run with more than one dog?

This race is limited to one dog per person.

Will cani-crossers run alongside those without dogs?

Cani-cross and non dog runners will be on the course at the same time. To avoid congestion cani-crossers will start an a different location, half an hour after runners without dogs.

What are the race rules?

Our events are run under UK Athletics Rules

Dogs must visible to other runners when running in the dark (high vis/lights on harness)
All dogs competing in a Canicross race must be 12 months or older.
Dogs must wear an appropriate harness and be attached to their runner by a lead with some amount of bungee (this must not be longer than 2 – 2.5m at full stretch).
A waist belt is strongly recommended for runners.
The following is NOT allowed:
- Studded boots
- Choke chains or any collar that constricts your dog’s throat
- Electric shock collars
- Halties
- Closed Muzzles (only Muzzles which allow dogs to drink and take treat through will be allowed)
- Flexi leads
Water will be available at the Start/Finish and at the feed Station for those doing a second lap Canicross runners are responsible for providing water for their dogs at all times.
Dog fouling
- Must be cleared away and disposed of responsibly in bins on the finish line.
- Pick up after yourself – carry poop bags. These must only be disposed of in Dog Fouling bins at the Finish Line
Overtaking
- When overtaking, the advancing canicrosser must shout ‘Runner behind coming through’ to warn the runner in front of their intentions.
  • A canicrosser who is being overtaken must assume responsibility to ensure that their dogs are to one side of the track and do not interfere with the runner going past.
Canicrossers must do their utmost to ensure that their dogs do not interfere with other runners or dogs.
If a Marshal determines that a Canicrosser’s conduct at any time during the race area is detrimental to the race, that runner shall be disqualified. This includes before and after the event.
Your dog MUST NOT be behind on downhill or on technical sections of a route.
There will be an on call vet for the event. Details giving emergency phone number, address, postcode and directions from the race to the vet will be displayed in a prominent position for the duration of the event. Please familiarise yourselves with this information on arrival at the event.

Do you have cut off times?

Please select the distance from the event page to find any cut off times for the race along with other information. Cut off times are in place for the safety of the athletes and our marshals.

Do you provide nutrition?

Yes. Water, energy drinks and gels are available at drink stations, as well as water bowls for your dog. Please see online route maps for approximate feed station locations. The most up to date information will be detailed in your final instructions.

Please supply your own water and nutrition for your dogs.

Can I use headphones?

The use of bone conduction headphones is permitted. Use of any other headphones is prohibited. This ruling is at the Race Directors discretion in line with UKA rules due to runners needing to pass on single track trails.

Where can I park?

Parking information is included in your Final Instructions which will be emailed to you at least 10 days prior to event. The race is held in Newborough Forest, which has a large Natural Resources Wales car park, that operates a numberplate recognition paid parking system.

Spectating

Is there any live tracking?

Live results are provided by our timing partners TDL. To access the live results, download the TDL Events app or access their website using the link that will be in your final instructions.

What can my family do?

Our event village is family friendly and all our events are held in locations with lots on offer for families. We pride ourselves on creating a great atmosphere for spectators who can track the person they are supporting using an app so they don't miss them at key points.

Post Event

Where can I find my event photographs?

If you purchased a photograph package you should have received an email with a reference number and information on how to find and download your images. Photos taken on the day and available for purchase can be viewed at Mel Parry Photography.

Other

Can I fundraise for charity?

We have a number of charities that we support as a company, but you are welcome to take part and raise money for a charity that is close to your heart.

Any bucket collections at our events must be authorised by the local authority where the event is taking place. It is the responsibility of the fundraiser to contact the local authority, put in an application and gain authorisation. We are unable to do this on your behalf.

I have a question that isn’t answered in the FAQs, how can I contact you?

Please see our full FAQs Page for answers to more general questions.

If your query can't be answered there, please email us at info@alwaysaimhighevents.com, alternatively you can call us on 01248 723 553

FAQs

Entry Information

Where can I find the Terms and Conditions?

I am no longer able to take part. What are my options?

Is there a minimum age to take part in this event?

Do you have a waiting list?

Do you offer charity places?

I have a disability can I still participate?

Pre-event Information

When will I receive my Final Instructions?

When/how will I receive my race pack?

What is in my race pack?

Event Day

Can I run with more than one dog?

Will cani-crossers run alongside those without dogs?

What are the race rules?

Do you have cut off times?

Do you provide nutrition?

Can I use headphones?

Where can I park?

Spectating

Is there any live tracking?

What can my family do?

Post Event

Where can I find my event photographs?

Other

Can I fundraise for charity?

I have a question that isn’t answered in the FAQs, how can I contact you?

In this section

Event Partners

FAQs

Entry Information

Where can I find the Terms and Conditions?

I am no longer able to take part. What are my options?

Is there a minimum age to take part in this event?

Do you have a waiting list?

Do you offer charity places?

I have a disability can I still participate?

Pre-event Information

When will I receive my Final Instructions?

When/how will I receive my race pack?

What is in my race pack?

Event Day

Can I run with more than one dog?

Will cani-crossers run alongside those without dogs?

What are the race rules?

Do you have cut off times?

Do you provide nutrition?

Can I use headphones?

Where can I park?

Spectating

Is there any live tracking?

What can my family do?

Post Event

Where can I find my event photographs?

Other

Can I fundraise for charity?

I have a question that isn’t answered in the FAQs, how can I contact you?

In this section

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Event Partners